Frequently Asked Questions

How long does shipping take?

Orders are typically processed within 1–2 business days. Delivery usually takes 3–7 business days depending on your location.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use it to monitor your shipment status.

Can I cancel or change my order?

Orders can be canceled or modified within 12 hours of placement. After that, orders are processed and cannot be changed.

What is your return policy?

We accept returns within 30 days of delivery for eligible items that are unused and in original condition.

When will I receive my refund?

Once approved, refunds are processed within a few business days. Processing times may vary depending on your bank.

What payment methods do you accept?

We accept major credit and debit cards, including Visa, Mastercard, American Express, and other secure payment methods.

What if I receive a damaged or incorrect item?

Please contact us within 48 hours of delivery with photos of the issue. We will review and provide a resolution.

Do you ship internationally?

Currently, we primarily ship within the United States. Please refer to our Shipping Policy for detailed information.

Still need help?

If you have additional questions, feel free to contact our support team.

Storechoicy

7924 Anderson Cir, Anchorage, AK 99506, United States

Email: support@storechoicy.com