Return Policy
We want you to love your purchase, but if something isn’t right, we’re here to help.
You may request a return within 30 days of receiving your order. To be eligible, items must meet the following conditions:
The item must be in the same condition as when you received it
Unworn or unused, with no signs of wear
All tags attached and in the original packaging
Accompanied by a receipt or proof of purchase
Once your return is approved and received, we’ll notify you and issue your refund to your original payment method. Please note, shipping fees are non-refundable, and return shipping costs may apply.
Product Return Conditions:
StoreChoicy is committed to assisting customers with product exchanges or returns in the following cases:
Faulty products: In the event of defects such as damaged materials, poor stitching, or quality issues not consistent with the product description
Incorrect item received: If the product delivered is not the item you ordered
Incorrect color delivery: If the product is delivered in a different color from the placed order
Damaged items upon arrival: If the product arrives with visible damage or defects
Other errors originating from our products or services: We will review and resolve any other error cases originating from our products or store services to ensure customer satisfaction.
Note:
Products at StoreChoicy are selected and prepared based on customer orders. Therefore, we cannot accept or support returns in the following cases:
Incorrect product selection by the customer
Choosing an inappropriate size for personal needs
Minor color differences due to screen display
Items that have been used, worn, or damaged after delivery
If you have any questions or would like to start a return, please contact our support team at support@storechoicy.com.
To avoid any inconvenience, we encourage customers to carefully check product details before completing the purchase process. Ensure that all information is correct before confirming your order.
Our customer support team is always ready to assist you with any product and ordering issues. Please do not hesitate to contact us if you need any assistance.
♥ Thank you for supporting StoreChoicy. ♥