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Return to shopFrequently Asked Questions
How long does shipping take?
Orders are typically processed within 1–3 business days. Shipping time usually ranges from 7–15 business days depending on your location.
Do you provide tracking information?
Yes, all orders include tracking. Once your order is shipped, you will receive a tracking number via email.
Can I change or cancel my order?
You can request changes or cancellations within 12 hours of placing your order. After that, processing may already begin.
What payment methods do you accept?
We accept major credit cards and secure online payment methods supported at checkout.
What if I receive a damaged or wrong item?
If your item arrives damaged or incorrect, please contact our support team with photos, and we will resolve the issue promptly.
Do you offer refunds?
Yes, we offer refunds or replacements based on our Return & Refund Policy. Please contact us for assistance.
How can I contact support?
You can reach us anytime at support@storechoicy.com. Our team responds within 24–48 hours.